IT downtime is expensive in ways that never appear on an invoice: stalled billing, missed deadlines, idle staff and frustrated customers. An Annual Maintenance Contract exists to prevent exactly that.
What an AMC covers
- Scheduled preventive maintenance visits
- Priority breakdown support with defined response time
- Hardware diagnosis, repair and part replacement
- Operating system, antivirus and driver updates
- Network, printer and peripheral support
- Asset records and health reporting
Key benefits
- Lower total cost than repeated ad-hoc repair bills
- Predictable annual IT budget
- Longer equipment life through preventive care
- Faster resolution with a dedicated support team
- Fewer emergencies and less data loss risk
Comprehensive or non-comprehensive?
A comprehensive AMC includes spare parts, while a non-comprehensive AMC covers service and labour with parts billed separately. Offices with older hardware usually benefit from comprehensive cover.
AIS provides AMC packages for offices, schools, hospitals and industries across Chennai, covering computers, networks, CCTV and biometric systems.
